Claim forms

The Options listed in the brochures below may not be available to all beneficiaries. If you have questions on your available options, please call us toll-free at 800-733-2524. We are available Monday through Thursday from 7:30 am to 5:00 pm, CST and Friday from 7:30 am to 12:30 pm.

If you have submitted the final requirement for a Claim, our processing goal is 10 calendar days. Processing time may be extended if additional review or documentation is required. Follow up letters are required to be mailed on any outstanding claim requirements preventing us from settling claims. If you have already submitted documents and received a follow up letter requesting these documents, please allow 10 calendar days for processing in addition to mail time. For more information about the Claims process check out the Claims FAQ.

Life claim forms

The Options listed in the brochures below may not be available to all beneficiaries. If you have questions on your available options, please call us toll-free at 800-733-2524. We are available Monday through Thursday from 7:30 am to 5:00 pm, CST and Friday from 7:30 am to 12:30 pm.

If you have submitted the final requirement for a Claim, our processing goal is 10 calendar days. Processing time may be extended if additional review or documentation is required. Follow up letters are required to be mailed on any outstanding claim requirements preventing us from settling claims. If you have already submitted documents and received a follow up letter requesting these documents, please allow 10 calendar days for processing in addition to mail time. For more information about the Claims process check out the Claims FAQ.